Jacob decided to build an online academy that would support his team in understanding the product better and save him time each week to be able to make improvements to the program. This is what sparked my idea for our current training program.” At my previous company, there was a role doing in-person training which was replaced with a self-led video series. “It was frustrating because I was training back to back and I knew it wasn’t the best way for people to learn,” says Jacob. They also wanted resources to go back to after leaving the in-person sessions. Jacob got feedback that the team found the training to be too information-heavy all at once. In addition to the content being repetitive, it wasn’t sticking with employees. “It was a lot of saying the same thing over and over again,” says Jacob. Jacob quickly found himself spending over 15 hours each week going over the same content. Most of the new hires came through in small groups which meant a lot of one-on-one product training. In 2018 this employee training process went from time-consuming to simply not scalable as Procurify went through hypergrowth, hiring over 50 employees in a year. While Jacob enjoyed training the team, he found it became repetitive and was taking up a lot of his time. Jacob quickly built a formal product training program and would spend an average of 3 hours a day with each new employee during their two-week onboarding going over the inner-workings of the platform.
With product education as a passion of his, Jacob started training new hires on the product in addition to his day-to-day role. When Jacob first started at Procurify he noticed a gap in the internal team’s product knowledge of their platform. #onlinecourses #employeetraining Click To Tweet Building an employee training program It all started with noticing a learning gap… How saved 15+ hours a week in employee training with online education. So how did Procurify manage to build such a successful multi-department employee training program to manage their hypergrowth? Recognizing an opportunity to take their program further, Procruify now uses Thinkific to train their global customer base, from over 50 countries, on their product. With Thinkific, their hyper-growth has been scalable, saving Jacob and the HR team 15+ hours a week in product and employee onboarding. In June 2019, Procruify raised $20 million to continue to expand internationally and grow its sales and marketing efforts. The company is a cloud-based procurement software solution that helps companies generate cost savings by increasing visibility throughout the entire procure-to-pay process.įounded in Vancouver, B.C in 2012, the company has grown at a rapid rate, experiencing hypergrowth in 2018 to reach a team of almost 130. Jacob Sewell is the Training and Certifications Manager at Procurify.
0 kommentar(er)
